Privacy Policy

Privacy Policy & Term of Use

Effective Date: 22nd August 2023

Sengeco (M) Sdn Bhd (“we”, “us”, or “our”) is committed to protect the privacy and security of any personal data that the user may provide through the forms/surveys posted online. Personal data includes information that can be linked or directed to a specific individual for example name, address, phone number or email address. Should Sengeco (M) Sdn Bhd ask the user to provide certain information by which an individual/personnel can be identified when using this website, then the user can be assured that it will only be used for such purpose if it is requested.

In accordance with Personal Data Protection Act 2010 of Malaysia (PDPA), any personal data provided by the user shall be protected according to the Act and Sengeco (M) Sdn Bhd shall not be held liable nor responsible for any information and/or contents in this form/surveys that has been revealed and/or abused at large and/or already within public knowledge and for any risks and/or occurrences by publishing any of the contents and information given herein.

1. Notice and Choice Principle

We intend to collect personal information to enhance your experience on our website, provide you with relevant information, and fulfill any requests you make through our site. The types of data we collect may include personal and sensitive information, depending on the nature of your interaction with us.

We collect this data for the following reasons:

  • To improve our products and services.
  • To personalize your experience on our website.
  • To respond to your inquiries and provide customer support.
  • To send you marketing communications if you have given your consent.
  • To comply with legal obligations.
  • We may share your data with third parties, such as service providers, business partners, and regulatory authorities, as necessary to fulfill the purposes stated above. You have the right to access and rectify your personal data held by us. Data collection may be voluntary (e.g., through consent) or mandatory for contractual or legal reasons.

You can limit the processing of your personal information by adjusting your preferences through our website or by contacting us directly.

2. Discourse Principle

We do not disclose personal data to any third party without obtaining explicit consent from you in advance.

3. Security Principle

Access to your personal data is limited to authorized individuals within our organization. We maintain a registration system to monitor and control access. We take appropriate technical and organizational measures to ensure the confidentiality and security of your personal data. These measures include secure storage, data recovery systems, and encrypted communication channels.

We have procedures in place to ensure the safe transfer of data, both internally and externally.

4. Retention Principle

We retain your personal information only for the duration required to fulfill the purposes stated in our information and notice. Once these purposes are fulfilled, we will delete your personal data from our records. We do not retain personal data beyond the time necessary for its intended use, unless legally required.

5. Data Integrity Principle

We strive to maintain accurate and up-to-date personal data. You have the right to request corrections to any inaccurate, incomplete, or misleading information we hold about you.

6. Access Principle

As a Malaysian data subject, you have the right to request access to the personal data we have collected from you. This includes information collected through cookies, opt-in forms, trackers, and other means. You also have the right to request corrections to inaccurate or incomplete data. To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided below.

For any questions, concerns, or requests related to your personal data and privacy, please contact us at:

Sengeco (M) Sdn Bhd
No. 57, Jalan 23, Taman Bukit Kuchai,
47100 Puchong, Selangor
+60 12-966 8712

We may update this policy to reflect changes. Please review periodically for updates.

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